WMAW Group Networking: Discussion with Joe Woodard
West Metro Atlanta Woodard Group is a community for small businesses, nonprofits, and accounting professionals looking to network, exchange ideas, make connections and explore partnerships. Our guest speaker for this month is Joe Woodard. Joe will be teaching about the 10 Barriers to Service Excellence & How to Overcome Them. Small business owners, including accounting professionals, often have stressed-infused relationships with the customers they serve - often driving them into a perpetual reactionary position with them. To maintain high levels of service, we must be intentional about the way we interact with our customers, we must measure the results of our services regularly and we must perfect our systems, processes, and technologies. By doing so, we will overcome barriers to service excellence that we as small business owners face on a daily basis. Joe Woodard is an author, consultant, 15-year veteran Intuit contractor, and the host of Scaling New Heights, the world's largest independent conference for QuickBooks ProAdvisors. Joe has trained over 100,000 accounting and business professionals in areas of practice development, changing technology trends, strategic consulting, and how to maximize the use of accounting software in their practices. Joe regularly publishes articles for Intuit publications and for Insightful Accountant, and Joe has been featured repeatedly in Accounting Today and AccountingWEB in both articles and in video interviews. Joe is the CEO of Woodard Events, LLC which includes education, coaching, resources, and a community for small business advisors and small business owners within the accounting industry. Get out of your office and come meet new people who are eager to exchange ideas, make connections, explore partnerships, and get to know you. Once you attend a session, you will be invited to our Facebook Group. There is a free parking lot located behind the restaurant if you can't find a space upfront.
5850 Love Street
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